Terms of Service

These terms apply between you and Penson Digital Co., Ltd. (บริษัท เพนซัน ดิจิทัล จำกัด, Thai company registration no. 0205568036231) when you use minute3 AI.

The service

minute3 analyses your Meta advertising and proposes changes. A change is made in an ad account only when you or your team confirm it, or when you turn on auto mode for rules you choose. You remain responsible for your ad accounts, budgets and compliance with Meta’s advertising policies.

Free trial and payment

• You get a 14-day free trial when you choose a plan and add a card. Nothing is charged during the trial.
• When the 14 days end, Stripe charges the chosen plan monthly in advance, automatically, unless you cancel before then. We email you a reminder 3 days before the trial ends.
• One free trial per account. Further workspaces of the same account are charged from the first payment.
• You can cancel or change plans yourself at any time in Settings. A cancellation takes effect at the end of the paid period or of the trial.
• Prices are in Thai baht and are the amount charged; no tax or fee is added. The provider is not VAT-registered, so no VAT applies and no tax invoice can be issued. Receipts for every payment are in Settings → “ใบเสร็จ บัตร และการยกเลิก” (receipts, card and cancellation).
• If you change plans mid-period, the difference is prorated by the days left and settled on the next bill.
• We may change plan prices with at least 30 days’ notice by email. A new price applies from the first billing period after the notice ends; if you don’t agree, you can cancel before then.

Refunds

• Fees are paid monthly in advance. After you cancel, the service stays on until the end of the paid period. Paid periods and partly used months are not refunded, except as below.
• First charge after the free trial: ask within 7 days of the charge and we refund it in full and cancel the plan.
• Wrong or duplicate charges: we refund the excess in full.
• To ask for a refund, email support@minute3.ai from your sign-in email. Refunds go back to the original card through Stripe and usually appear within 5–10 business days.

The AI assistant

The assistant answers from the figures in the system but can be wrong; check before you decide. The assistant cannot change your ad accounts by itself.

Limitation of liability

We provide the service as is. We work to keep it running and accurate but do not promise it will be error-free or uninterrupted. We are not responsible for:

• advertising results, sales or ad spend, including changes made on your confirmation or by rules you put in auto mode, when the system worked as set up;
• actions or limits of Meta, LINE or other outside services, such as a suspended ad account, API changes, or late or inaccurate data from Meta;
• indirect losses, such as lost profit or business opportunity.

Our total liability to you in any case is limited to the fees you paid us in the 12 months before the event. This limit does not apply to damage caused by our intentional misconduct or gross negligence, or where the law does not allow liability to be limited.

Contact

Penson Digital Co., Ltd., 119/27 Moo 5, Soi 17, Pattaya-Naklua Road, Na Kluea, Bang Lamung, Chon Buri 20150, Thailand

support@minute3.ai